Skedulr's Privacy Policy

Skedulr Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, portal, and mobile application (collectively, "Services"), in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

  • Identity Data: Full name, date of birth, gender.
  • Contact Data: Home address, email address.
  • Employment Data: Job title, employment history, qualifications, references.
  • Client Data: Care plans, medical history, preferences, emergency contacts.
  • Usage Data: Information about how you use our website, mobile app and services.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Financial Data: Bank account details for payroll and invoicing purposes.
  • Camera Data (Mobile App Only): Used solely for scanning QR codes to check in and check out of visits. Camera images are not stored on our servers.
  • Authentication Data: Two-factor authentication (2FA) codes and login credentials.

2. How We Use Your Information

  • Provide and manage our services, including scheduling, care planning, and payroll.
  • Enable carers to log in, view visits, and check in/out via QR code scanning in the mobile app.
  • Process job applications and manage recruitment.
  • Communicate with you regarding your account or services.
  • Comply with legal and regulatory obligations.
  • Improve our website and services through analysis and research.

3. Legal Basis for Processing

  • Performance of a Contract: Processing necessary to fulfil a contract with you.
  • Legal Obligation: Processing necessary for compliance with a legal obligation.
  • Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights and interests.
  • Consent: Processing based on your consent, which you may withdraw at any time.

4. Data Sharing and Disclosure

  • Service Providers: Third-party vendors who provide services on our behalf, such as IT support and payment processing.
  • Regulatory Authorities: When required by law or to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • All third parties are required to respect the security of your personal data and to process it in accordance with the law.

5. Data Security

  • We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include encryption, secure access controls, and regular security assessments.

6. Data Retention

  • We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or regulatory requirements.

7. Your Rights

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing.
  • Request transfer of your personal data to another party.
  • Withdraw consent at any time where we rely on consent to process your data.
  • To exercise any of these rights, please contact us at the address below

8. Cookies

  • Our website uses cookies to enhance your user experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Copyright © 2025 Skedulr

Privacy PolicyTerms & Services